Customer Service:
If you need to get ahold of customer service, please send an email at: help@thehonigroup.com
or call us at: (707) 206-7229
Prices:
The HONI Group charges an average fee of $75 per hour based upon the project. We normally set prices on a per-project basis. We also charge a fee for digital products and courses that we sell. The cost for these products will be listed along with each product.
All prices are subject to change without notice.
Return/Refund Policy:
We stand behind our work and our products. If for any reason you are not satisfied with a product or service, please contact us and give us an opportunity to make it 100% right for you.
All physical products come with a 30-day money back guarantee. The product must be returned in its original package for a full refund. If you no longer have the original package, please contact our customer service so we can instruct you how to return the physical product. There will be a 20% restocking fee for products returned without the original packaging.
There is a 14-day refund policy on all standard digital products and courses that we sell outside of our consulting services. You must contact customer service by email at help@thehonigroup.com by the 14th day of purchasing the digital product or course. This is a full refund.
There is no refund for services provided. Our goal at the HONI Group will be to provide outstanding service to you as our client and customer and we will do everything we can to fully provide you with the best service that you could possibly imagine to make sure that you are happy with us.